Introduction
zoratheniva operates as a comprehensive digital banking security
platform, serving clients across Canada with advanced financial
protection services. This privacy policy explains how we collect,
use, store, and safeguard your personal information when you
interact with our platform, visit our website, or use our
educational resources about digital banking security.
Important: This policy applies to all users of
zoratheniva's services, including visitors to our website, students
enrolled in our security training programs, and clients using our
digital banking protection services. By accessing our platform, you
agree to the terms outlined in this privacy policy.
Information We Collect
We collect various types of information to provide you with the
best possible digital banking security services and educational
content. The information we gather helps us understand your
security needs and deliver personalized protection strategies.
Personal Information
Full name, email address, phone number, mailing address, date
of birth, and government-issued identification numbers when
required for security verification purposes.
Financial Data
Banking institution details, account types, transaction
patterns for security analysis, and financial security
preferences to customize your protection settings.
Technical Information
IP addresses, device information, browser details, operating
system data, and security software configurations to assess your
digital environment's protection level.
Usage Analytics
Platform navigation patterns, feature usage statistics,
security training progress, and educational content engagement
metrics to improve our services.
How We Use Your Information
Your personal information serves multiple purposes within our
digital banking security ecosystem. We use this data to create
comprehensive security profiles, deliver personalized educational
content, and maintain the highest standards of financial protection
for all our clients.
| Purpose |
Data Types Used |
Legal Basis |
| Security Assessment |
Personal, Financial, Technical |
Legitimate Interest |
| Educational Services |
Personal, Usage Analytics |
Contract Performance |
| Platform Improvement |
Technical, Usage Analytics |
Legitimate Interest |
| Communication |
Personal Information |
Consent |
Data Storage and Security
We employ industry-leading security measures to protect your
personal information. All data is encrypted using AES-256
encryption standards and stored on secure servers located within
Canada to comply with federal data residency requirements.
Our security infrastructure includes multi-factor authentication,
regular security audits, intrusion detection systems, and 24/7
monitoring to prevent unauthorized access to your personal
information. We also maintain comprehensive backup systems to
ensure data availability and integrity.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal
Information Protection and Electronic Documents Act), you have
several rights regarding your personal information. We respect
these rights and provide clear procedures for exercising them.
- Right to Access:
You can request a copy of all personal information we hold about
you, including how it's being used and who it's shared with. We'll
provide this information within 30 days of your request.
- Right to
Correction: If you find any inaccuracies in your personal
information, you can request corrections. We'll update your
information promptly and notify any third parties if
necessary.
- Right to Deletion:
You can request deletion of your personal information, subject to
legal and regulatory requirements. Some information may need to be
retained for compliance purposes.
- Right to Data
Portability: You can request your personal information in
a structured, machine-readable format for transfer to another
service provider.
- Right to Withdraw
Consent: Where processing is based on consent, you can
withdraw it at any time. This won't affect the lawfulness of
processing before withdrawal.
- Right to Object:
You can object to processing of your personal information for
direct marketing purposes or where processing is based on
legitimate interests.
Data Sharing and Third Parties
We maintain strict policies regarding data sharing and only work
with trusted partners who meet our high security standards. Any
data sharing is conducted in accordance with Canadian privacy laws
and industry best practices.
Educational Partners
We share limited information with certified educational
institutions to provide comprehensive digital banking security
training programs and certifications.
Security Vendors
Technical information may be shared with cybersecurity firms
to enhance threat detection and provide advanced protection
services for our platform.
Regulatory Bodies
We may share information with financial regulatory authorities
and law enforcement agencies when required by law or to prevent
financial crimes.
Data Retention Periods
We retain personal information only as long as necessary to fulfill
the purposes for which it was collected, comply with legal
obligations, resolve disputes, and enforce our agreements.
Different types of information have varying retention periods based
on their purpose and legal requirements.
Retention Schedule: Account information is
retained for 7 years after account closure, educational records for
5 years after course completion, technical logs for 2 years, and
marketing communications data until you unsubscribe or request
deletion.
International Data Transfers
While we primarily store data within Canada, some information may
be transferred to other countries for processing by our trusted
service providers. All international transfers are conducted with
appropriate safeguards to ensure your personal information remains
protected according to Canadian privacy standards.
Changes to This Policy
We regularly review and update this privacy policy to ensure it
remains current with our practices and complies with applicable
laws. Any significant changes will be communicated to you through
email notifications or prominent notices on our platform. We
encourage you to review this policy periodically to stay informed
about how we protect your personal information.
