Cookies are small text files stored on your device when you visit zoratheniva.com. These files help us recognize your browser and remember certain information about your preferences or past actions on our platform.

Beyond traditional cookies, we employ several tracking technologies including web beacons, pixel tags, and local storage mechanisms. These tools work together to provide a secure, personalized experience while protecting your financial data through advanced security monitoring.

Our tracking systems monitor unusual login patterns, detect potential security threats, and maintain session integrity across your banking activities. This multi-layered approach helps prevent unauthorized access and ensures your financial information remains protected.

Our platform utilizes various types of cookies, each serving specific functions in maintaining security and user experience:

Different types of cookies have varying retention periods based on their function and regulatory requirements:

Session cookies expire when you close your browser or after 30 minutes of inactivity. These are essential for maintaining secure connections during your banking session.

Persistent cookies remain on your device for up to 12 months. These include preference settings and device recognition data that help streamline your future visits while maintaining security protocols.

Security logs derived from cookie data are retained for 7 years to comply with Canadian financial regulations and provide audit trails for regulatory examinations.

We regularly review and purge expired cookie data, ensuring minimal data retention while maintaining necessary security and compliance standards.

Most web browsers provide built-in tools for managing cookies. Here's how to access cookie controls in popular browsers:

Important: Disabling essential cookies may limit your ability to access certain platform features or compromise the security of your banking sessions.

Our platform integrates with select third-party services that may place their own cookies on your device. These partnerships are carefully vetted to ensure they meet our security standards:

Security verification services help us validate transactions and detect fraudulent activities. These services may use cookies to maintain session state during verification processes.

Customer support tools enable our team to provide better assistance by remembering your support history and preferences during chat sessions.

Performance monitoring services help us identify technical issues and optimize platform performance. These cookies collect anonymized technical data about page load times and user interactions.

All third-party cookie usage is governed by strict data processing agreements that limit access to necessary information only and require compliance with Canadian privacy regulations.